Office appearance is always an important part of a company's image. A clean and well-lit work space and reception area can make a lasting favorable impression on employees and customers alike. If you are considering hiring commercial cleaning services to improve the appearance of your office, here are five questions to ask potential providers.
1. Do You Get Rid of Germs in Addition to Surface Cleaning?
Cold and flu season can be particularly difficult in an office environment. Germs quickly pass from person to person and decrease productivity while increasing employee absenteeism. A commercial cleaning service should be professionally equipped to handle limiting the spread of germs and keeping your office healthy as well as clean.
2. What Hours Do You Work?
Many commercial cleaning services work off-peak hours to accommodate their clients' needs. Nighttime cleaning when the office is empty limits the disruptions caused by a cleaning service passing through a work area. However, if your company keeps odd hours, you might want to discuss this ahead of time with any potential commercial cleaning services and ask if it's possible to tailor a work schedule to meet your company's schedule.
3. Do You Use Environmentally Friendly Products?
In recent years, consumers have raised concerns about the excessive use of harsh chemicals for cleaning. Advanced equipment and modern cleaning products have been designed to thoroughly clean an office using environmentally friendly cleaning techniques. If the use of eco-friendly cleaners is a priority for you, ask your potential commercial cleaning services about their products and their preferred methods to ensure they share your concern for the environment.
4. What Are Your Contract Terms?
As with any business arrangement, you should sign a contract or agreement for services with a contractor if you require ongoing cleaning services. Review the contract for cancellation terms in the event that you are not fully satisfied. Also, be sure to ask for references and check online reviews prior to signing an agreement. At a minimum, the contract should include a description of services to be rendered, the agreed payment terms, and require the cleaning service provider to maintain proper insurance.
5. Do Your Employees Undergo Training?
The quality of employee training makes a difference in terms of quality of work and reliability. Ask commercial cleaners about their training regimens and what specialized cleaning equipment employees will use on the job. Before granting a cleaning service unsupervised access to your facility, you may also wish to inquire about the pre-employment background check process and employee turnover.
Hiring a professional commercial cleaning company is one way to keep your business looking neat and polished. Whether you are looking for a one-time or seasonal cleaning, or if you need services on a recurring basis, commercial cleaning services can make a significant difference in the overall appearance of your company facilities.
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