There are many companies ready to clean your carpet, but you have to separate suspect businesses from the industry's best before making your choice. Here are five questions to ask carpet cleaner services to make sure you get excellent work.
1. Do You Offer Clear Pricing Before Starting the Job?
Over the years, some carpet cleaners have given the industry a bad name by using bait-and-switch tactics with homeowners. Aware that there may be a family party or other event in your Atlanta neighborhood in the near future, companies may use the urgency as a way to push through expensive charges after promising low prices. Make sure you have the opportunity to turn down services if you find yourself in this situation, and plan ahead to avoid being stuck with a disreputable company.
2. What Are Your Training and Screening Policies for Technicians?
A company's reputation may be great, but make sure the technicians coming to your house on the day of cleaning as are skilled and accountable as the rest. Ask about the training process each technician must pass, and find out if all technicians are licensed, bonded, and insured before inviting workers into your home. For added peace of mind, ask if background checks are made.
3. How Does Your Cleaning System Compare to the Competition's?
Carpet companies that perform steam cleaning (hot water extraction) are the most common, but they are not necessarily the best. This cleaning system leaves soap residue behind in carpets that actually attracts dirt. Steam cleaning also involves a high volume of water, so you should prepare yourself to wait out wet carpets if you choose this method. ZEROREZ®'s system has actually cut out the need for heavy shampooing and soaking carpets during the cleaning process, which is better for your home and your carpets.
4. Do You Have References and Reviews to Back Up Claims?
Any carpet cleaner can claim they are the best in town, but you should inquire about references to make sure you are getting what they promise. Commercial and residential customers have many forums to leave reviews, so check on any company before hiring them to do work in your home. The top companies will have no problem showing you their reviews and references.
5. Does the Carpet Cleaning System Involve Chemicals?
Your family probably loves lounging on clean carpets, but are you aware of the chemicals a company has used to clean them? Today's top cleaning systems deliver the best results without the need for chemicals that harm the environment and are bad for your family and pets. If you want a deep cleaning system that is also green and safe, you have options on the market today.
ZEROREZ® of Atlanta offers the greenest, most complete carpet cleaning services available today. For service by skilled technicians who are reputable and effective, contact ZEROREZ® for your next cleaning.
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